Privacy Policy
Last updated: July 9, 2026
This Privacy Policy explains how GoEast.ai (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you visit our website or use our services.
1. Information We Collect
We collect information you provide directly, such as your email address and name when you create an account, subscribe to our newsletter, or contact us. We also collect usage data automatically, including IP address, browser type, device information, and pages visited.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process subscriptions and payments through Creem
- Communicate with you about your account or updates
- Improve our website, content, and user experience
- Comply with legal obligations
3. Payment Information
We do not store your payment card details. Payments are processed by Creem, our third-party payment processor. When you subscribe, Creem collects and processes your payment information according to their privacy policy.
4. Cookies and Analytics
We use cookies and similar technologies to understand how visitors use our site and to improve functionality. You can control cookies through your browser settings.
5. Data Sharing
We do not sell your personal information. We may share data with trusted service providers (such as hosting, analytics, and payment processing partners) who help us operate our services, under strict confidentiality obligations.
6. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, contact us at helena.liuhanqing@gmail.com.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at helena.liuhanqing@gmail.com.